Contact Us

We welcome and encourage you to contact us about how we can serve you better. We are happy to hear from you at any time and there are several ways to contact us should you have questions, comments, compliments or suggestions.
Hours of Operation:

Monday to Thursday
8:00 am to 8:00 pm
Friday
8:00 am to 5:00 pm

Closed on weekends and all statutory holidays

Locations:

Bloor Site
1700 Bloor Street West, Toronto, ON M6P 4C3
Phone: (416) 604-3361
Fax: (416) 604-3367

Dundas Site
3446 Dundas Street West, Toronto, ON M6S 2S1
Phone: (416) 604-3362
Fax: (416) 604-3365

Locations:

Bloor Site
1700 Bloor Street West, Toronto, ON M6P 4C3
Phone: (416) 604-3361
Fax: (416) 604-3367

Dundas Site
3446 Dundas Street West, Toronto, ON M6S 2S1
Phone: (416) 604-3362
Fax: (416) 604-3365

Phone:

Main line
416-604-0640

Please call our reception team any time you wish to contact your health care provider.

Bloor Reception: 416-604-3361

Dundas Reception: 416-604-3362

Phone:

Main line
416‐604‐0640

Please call our reception team any time you wish to contact your health care provider.

Bloor Reception: 416-604-3361

Dundas Reception: 416-604-3362

If you would like to learn more about our formal complaints process please read our policy. We actively review any complaints submitted at regular intervals with our management team and our Board of Directors. An action plan for follow up and mitigation is created to ensure adequate steps are taken for correction and prevention of recurrence[a1] .

Every attempt is made to resolve a conflict or complaint at Four Villages with our clients and/or staff and make our letter for complaints available to our clients and community members. However, if a situation arises that cannot be solved at Four Villages, there are other options available. You can contact the Patient Ombudsman of Ontario or the Information Privacy Commissioner of Ontario and file a complaint.

Please complete the following form and one of our staff will get back to you.

Or email general inquiries to: info@4villages.on.ca

PLEASE NOTE: This email address is a general address for Four Villages and is NOT to be used for communicating with any of our health care providers. Please do not email any personal health information to this address.

Four Villages administrative staff may communicate with our clients by email (consistent with Provincial Health Privacy Legislation) for follow-up and the arrangement of appointments for any of our programs and services.

Medical advice will not be discussed via email and we will not send any personal health information via email. Medical providers do not communicate with clients by email regarding any aspect of their healthcare, including arrangements of appointments for any of our programs and services.

Please call us at 416‐604‐0640, or the reception desk any time you wish to contact your health care provider.