Frequently Asked Questions
Good to Know
Primary health care is basic rather than specialized care. It plays an important role in keeping you healthy. It includes the day-to-day services given by your health care provider. This can be regular check-ups, management of symptoms for those living with chronic conditions, visits for when you feel really sick like with the flu, immunizations or nutrition counselling.
Four Villages welcomes individuals who live in our service area to register with a doctor or nurse practitioner.
We accept people who live in our service area and are without a family doctor or nurse practitioner in the City of Toronto or people whose family doctor is closing their practice.
Our service area extends south from St. Clair Ave. W. to Lake Ontario and east from the Humber River to Roncesvalles.
If you live outside of this area, you can visit the Alliance For Healthier Communities to find a Community Health Centre near you, or call us for assistance. If you wish to register with Four Villages for other reasons, please feel free to contact our Intake Worker to discuss your needs at 416‐604‐0640 ext. 1051.
If you are already registered with a doctor or nurse practitioner at Four Villages, you can speak with reception to make an appointment with one of our other health care providers.
If you are not registered with a doctor or nurse practitioner at Four Villages, a referral from your family doctor is required to get an appointment with one of our other providers.
We have wait lists to access many of our services. Wait lists are managed to ensure that those with urgent care needs are given priority.
If you are interested in a shorter wait time to see a family doctor than we might have available, please visit Health Care Connect. It is a Government of Ontario program that can match you to doctors or nurse practitioners taking new patients in the community.
There are no user fees for any of the programs and services offered at Four Villages. We have a funding agreement with the Ministry of Health and Long Term Care. All Community Health Centres are funded by the Ministry of Health and Long Term Care.
Community Health Centres use the term clients for people who use our services rather than patients. The word patient comes from the Latin "pati" for "suffering" meaning "the one who suffers." The term patient is often used when focusing on a person’s illness or problem e.g. in hospital. We use the term client to focus on each client’s strengths, and to emphasize the collaboration toward improved health and wellness.
About Four Villages Community Health Centre
We are a non-profit, community governed primary health care agency. We have been providing health care services and programs to residents living in West Toronto since 1991. At Four Villages we have a team of health care professionals in one place to look after all your health needs.
Learn More About Four VillagesAfter Hours Care
If you see a doctor or nurse practitioner at Four Villages and have an urgent health concern that cannot wait until the clinic opens, you can call our after-hours phone service for medical advice.
After hours answering service:
416‐604‐0640
One of our doctors will call back within 60 minutes to offer advice over the phone.
In an emergency go to your nearest hospital ER, or call 911.